Haumaru works to provide safe, thriving and age-friendly communities where houses are homes, streets are communities and tenants are well served and content where they live and with the services they receive. In its 2024 tenant satisfaction survey, it once again received an overwhelming endorsement of its work, with tenants returning a satisfaction rate of 97% with its overall service (tenants’ overall satisfaction has been over 90% for five consecutive years).
To support tenants’ social connectedness, Haumaru funds a busy schedule of weekly outings, shopping trips and day excursions to places of interest, which are delivered under contract by The Selwyn Foundation. This year, the two organisations have also jointly funded a new ‘Connector’ position. Provided by Age Concern Auckland, the Connector role provides tailored assistance and support for Haumaru tenants experiencing multiple disadvantage in accessing services related to health, wellbeing, self-care, housing and community engagement.
With a clear tenant focus, Haumaru Housing looks forward to being able to develop its service provision further, in response to the ever-growing demand for affordable rental options for Auckland’s older citizens, and to offer security, comfort and peace-of-mind to vulnerable seniors in need of a home to call their own.